1) It is vital that you tell us where your set is going. Many of our pieces are large enough that they will not fit in passenger elevators or up flights of stairs. We cannot be responsible if the set does not fit, but it is in our interest to make sure you get a set you can use, and since we have years of experience with the area locations we can head off many possible problems right away. Of course, if we don’t know the location, it will be up to you to ensure the set will fit.
2) We need to know the messenger service you are using. Please tell us prior to pick so we can ensure the right messenger collects the right set!